BENEFITS TO MEMBERS

⦁ Convenience and Accessibility:

 Online counselling can be done from anywhere, any time of the day. You can continue to work on your issues despite challenging work schedules, crisis, and other stressors we may face daily.

⦁ Time Saving:

 You can save time commuting to and from appointments. You don’t have to deal with the stress of leaving work early, traffic or delayed transportation with online counselling.

⦁ Therapeutic Relationship:

 The relationship with your counsellor doesn’t have to be diluted in any way because you are speaking through an online platform. You can still be your authentic self and experience connection, empathy, support and growth from the comfort of your own home or office.

⦁ Flexibility:

 Choice of text, voice or video calls. From the comfort of your own home or workplace. Communicate via any smartphone, tablet, laptop and desktop.

⦁ One stop platform:

 Multi-disciplinary team offers professional services in all mental health and related disciplines, e.g. referrals from a medical doctor to a psychologist to a psychiatrist to an occupational therapist. Tranquility Online has electronic handover and escalation features.

⦁ Live Chat:

 Start a live chat with one of the Counsellors at any time! With the live chat feature you have instant access to the advice and guidance you might need to help you.

⦁ Notes:

 Take personal notes or notes about the session you had, share them with your counsellor, or keep them personal. You can link your notes to an article or a session, in this way you can remember all the things that stood out to you!

⦁ Family:

 Add your entire family to your package, in this way everyone in the family has the access to professional advice and guidance needed! 

⦁ Articles:

 Access to our Article library. Scroll through many articles about any mental challenge you might face. Articles come in the form of recordings so you can listen to them while you are busy, links to a document or website so you can read through knowledge captured in your spare time, and even articles in video format. All brought to you via search, category filtering or by being proposed to you by a counsellor.

⦁ It’s a busy person’s dream.

 People who are trying to address their mental health, no matter what else they’re doing, Tranquility Online can take care of their mental health needs. Rather a client be 75% focused on a therapeutic session, and 25% focused on other chores, than get 0% therapy because you have so many things to do.

⦁ Specialists:

 You can find a professional who specializes in your specific mental health needs even if they don’t live in the same location as you.